At Australia Vape Link, we want you to be satisfied with your purchase.
Returns: Returns are accepted only for products that arrive damaged, defective, or incorrect. Please contact us within 7 days of delivery with your order number and clear photos of the item.
Refunds: Once your return is approved and inspected, we will issue a refund to your original payment method. Shipping costs may be non-refundable unless the item was damaged, defective, or sent incorrectly.
Change of Mind: Due to the nature of our products, we generally do not accept returns or refunds for change-of-mind purchases or opened/used products.
For assistance, please contact our customer support team before sending any item back.
Australia Vape Link reserves the right to assess each return request in accordance with applicable Australian consumer laws.