Last Updated: 25 September 2026
Welcome to Australia Vape Link. These Terms & Conditions (“Terms”) govern your use of the Australia Vape Link website, including any information, services, products, ordering facilities and other content made available through the website (“Website”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. About Australia Vape Link
Australia Vape Link operates this Website to provide information and, where legally permitted, facilitate the supply of products and services in accordance with applicable Australian laws and regulations.
All products and services offered through the Website are subject to applicable Commonwealth, state and territory laws.
We reserve the right to refuse, cancel or restrict any order where we reasonably believe that the transaction would breach applicable law or regulatory requirements.
2. Australian Legal Requirements
You acknowledge that vaping products, vaping devices, vaping substances and related products are subject to strict regulation in Australia.
We will only supply products where the supply is lawful and permitted under applicable legislation and regulatory requirements.
We may require additional information, documentation, identification, prescription information or other verification before an order can be processed.
If a product is unavailable for lawful supply to you, we may cancel the relevant order and provide any refund required by law.
You are responsible for complying with any laws applicable to your possession or use of a product after lawful supply.
3. Age Requirements
You must meet all applicable age requirements to access or purchase products through the Website.
Where age verification is required, you agree to provide accurate and genuine information and to cooperate with reasonable age-verification procedures.
We may refuse or cancel an order if we cannot satisfactorily verify the customer’s age or eligibility.
Providing false information to obtain a product is prohibited.
4. Health and Medical Information
Information provided on the Website is for general informational purposes only and is not medical advice.
Vaping products may contain nicotine or other substances that may carry health risks and may be addictive.
You should speak with a qualified healthcare professional regarding smoking cessation, nicotine dependence, vaping or any health-related concern.
We do not represent that any product is suitable for your individual medical circumstances.
You should carefully read all applicable product information, warnings, directions and packaging before using a product.
5. Products and Product Information
We endeavour to ensure that product descriptions, images, specifications, availability and pricing displayed on the Website are accurate.
However, minor differences may occur between website images and actual products, including differences in packaging, colour, labelling or presentation.
We reserve the right to correct errors, update product information and withdraw products from sale where permitted by law.
Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law.
6. Orders
Submitting an order through the Website constitutes a request to purchase the selected products.
An order is not necessarily accepted merely because you receive an automated order confirmation.
We may decline or cancel an order where:
the product is unavailable;
the product cannot lawfully be supplied;
required verification cannot be completed;
there is an error in the product description or price;
payment cannot be successfully processed;
the order appears fraudulent or unauthorised; or
we are otherwise required to do so by law.
Where an order is cancelled after payment has been received, any refund will be handled in accordance with applicable law and our Refund Policy.
7. Pricing
Prices displayed on the Website are in Australian dollars unless otherwise stated.
We take reasonable steps to ensure pricing information is accurate. If an obvious pricing or listing error occurs, we may contact you before fulfilling the order.
Any applicable delivery charges, taxes or other charges will be displayed during the checkout process where applicable.
8. Payment
You agree to provide accurate and complete payment information.
We may use third-party payment providers to process transactions. Your use of a third-party payment service may also be subject to that provider’s terms and conditions.
We do not knowingly accept payments obtained through fraud or unauthorised means.
9. Delivery
Delivery is subject to product availability, applicable laws and the delivery options displayed at checkout.
Delivery timeframes are estimates only unless expressly stated otherwise.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs or regulatory requirements, natural disasters, industrial action or other unforeseen events.
Where a product cannot legally be delivered to your location, we may cancel the order and provide any refund required by law.
10. Refunds, Returns and Consumer Guarantees
Nothing in these Terms is intended to exclude, restrict or modify rights or remedies available to consumers under the Australian Consumer Law.
Australian consumers have statutory consumer guarantees that may apply to products purchased from us.
Where a product is faulty, defective, unsafe, does not match its description or otherwise fails to comply with an applicable consumer guarantee, you may have rights to a repair, replacement, refund or other remedy depending on the circumstances.
Change-of-mind returns are subject to our applicable Refund and Returns Policy and any rights provided by law.
For health, safety or regulatory reasons, certain products may be subject to specific return requirements.
11. Prohibited Use
You must not use the Website:
for any unlawful purpose;
to purchase products for unlawful resale or supply;
to provide false or misleading information;
to circumvent age or eligibility verification;
to interfere with the operation or security of the Website;
to attempt unauthorised access to our systems;
to engage in fraudulent activity; or
in a manner that breaches applicable Australian laws or regulations.
12. Website Content
All content on the Website, including text, graphics, logos, photographs, designs, layout and other materials, is owned by or licensed to Australia Vape Link unless otherwise stated.
You may use the Website for personal and lawful purposes only.
You must not reproduce, modify, distribute, publish, sell or commercially exploit Website content without our prior written permission, except where permitted by law.
13. Intellectual Property
The Australia Vape Link name, branding, logos, graphics and associated intellectual property are protected by applicable intellectual property laws.
Nothing in these Terms grants you ownership of any intellectual property belonging to Australia Vape Link or third parties.
14. Third-Party Services and Links
The Website may contain links to third-party websites or use third-party services such as payment processors, delivery providers or verification services.
We are not responsible for the content, security, availability or practices of third-party websites or services.
Your use of third-party services may be subject to separate terms and privacy policies.
15. Website Availability
We aim to keep the Website available and functioning properly, but we do not guarantee that the Website will always be available, uninterrupted, secure or error-free.
We may temporarily suspend or modify the Website for maintenance, security, upgrades or other operational reasons.
16. Limitation of Liability
To the maximum extent permitted by law, we exclude liability for loss or damage arising from your use of the Website or inability to access the Website, except where such liability cannot lawfully be excluded.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded under the Australian Consumer Law or other applicable legislation.
Where liability may legally be limited, our liability will be limited to the extent permitted by applicable law.
17. Privacy
We collect, use, store and disclose personal information in accordance with our Privacy Policy and applicable privacy legislation.
By using the Website, you acknowledge that you have read our Privacy Policy.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, products, services or applicable laws.
The updated version will be posted on the Website with a revised “Last Updated” date.
Your continued use of the Website after updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by law.
19. Suspension or Termination
We may suspend or terminate your access to the Website where we reasonably believe that you have breached these Terms, engaged in fraudulent or unlawful conduct, or where suspension is required for legal or regulatory reasons.
Termination does not affect rights or obligations that arose before termination.
20. Governing Law
These Terms are governed by the laws of Australia and, where applicable, the laws of the state or territory in which the relevant transaction or obligation is governed.
Any dispute will be dealt with in accordance with applicable Australian law.
21. Contact Us
If you have questions about these Terms, an order, a product or a complaint, please contact Australia Vape Link through the contact details provided on our Website.
Australia Vape Link
Website: https://australiavapelink.com/
Email: sales@australiavapelink.com
Business Address: Sydney, Australia
Important Notice
These Terms & Conditions are provided as a general website template and should be reviewed by an Australian lawyer before publication, particularly because Australian laws governing vaping products, therapeutic goods, online supply and advertising are highly regulated and can change.
Australia Vape Link should ensure that its website, product listings, checkout process, marketing, social-media activity and supply arrangements comply with current Commonwealth, state and territory requirements. The TGA currently states that public advertising of vaping goods is generally prohibited and that vapes can only be lawfully supplied through pharmacy settings for therapeutic purposes.